Frequently Asked Questions

1. What kind of consignment items are accepted?

We only accept current styles of designer and upscale department store labels; nothing older than two-years; dated clothing will not be accepted. Dresses, skirts, slacks, jeans, shoes, belts, handbags, coats, designer accessories, purses, rings, watches, bracelets, earrings, 14K gold, sterling silver and diamonds, home décor accessories, artwork, bedding, and much, much more are accepted. If you are not sure, ask us.

We DO NOT take small or large appliances, vacuum cleaners, coffee makers or other similar items.

2. When can I bring in items for consignment?

Consignments are accepted during normal business hours; no appointment is necessary.   If you have larger items, please make call ahead so we can be prepare for your arrival. Please see out policy for more detail.

3. How long will you try to sell my consignment items and how do the markdowns work?

We will keep your items at full price for 45 to 60 days. After that they will be reduced to  half price. If they don't sell within two weeks when at half price, we will donated to a quality charity.  You may also pick up your items during this time. Please see out policy for more detail.

4. How much money will I make from my consignment and how do I get paid?

As a consignor, you are our partner. We work hard to give our consigning partners the very best price and quickest sale possible. We have many years of experience in doing that.

We want us both to make as much money as possible. It is in our best interest to price items for the maximum return in the shortest time. We also need to pay close attention to market factors. We don't want your items to go unsold due to unrealistic pricing. Prices are set by Cotton Kloset. Consignors are responsible for inquiring about and collecting there earnings from Cotton Kloset.  Checks are not available before the 5th of the month for your previous month’s sales. We will hold your check here at the store for up to six months. We do not mail checks except to our out of state consignors. Consignment earnings not retrieved  within 6 months of the original date of consignment will be forfeited.

5. What may be donated?

Any clothing item that Cotton Kloset determines is unlikely to sell, based on our many years of past experience and high standards for selection, will be donated to very worthy charities and community service organizations. If you wish, you may have the items returned to you if you make that clear to us at the time you drop your items off. At the end of the half price sales period, we donate remaining items that did not sell to a quality charity of our choice.